Privacy policy

Last Updated: May 26, 2026

At Only Prime, we are committed to protecting
your privacy in accordance with UK data
protection law, including the UK GDPR and
the Data Protection Act 2018.

━━━━━━━━━━━━━━━━━━━━━━

1. WHO WE ARE

Only Prime is an online retail store
serving customers across the United Kingdom,
offering premium curated products.

━━━━━━━━━━━━━━━━━━━━━━

2. INFORMATION WE COLLECT

We may collect the following when you
use our store:

- Full name and contact details
- Delivery and billing address (UK)
- Email address and phone number
- Payment information (securely processed —
we never store your card details)
- Order and transaction history
- Device and browsing information
- Any communications you send us

━━━━━━━━━━━━━━━━━━━━━━

3. HOW WE USE YOUR INFORMATION

We use your information to:

- Process and deliver your orders across the UK
- Send order confirmations and shipping updates
- Provide customer support
- Send promotional emails (unsubscribe anytime)
- Improve your shopping experience
- Prevent fraud and ensure security
- Comply with UK legal obligations

We will NEVER sell your personal
information to any third party.

━━━━━━━━━━━━━━━━━━━━━━

4. HOW WE SHARE YOUR INFORMATION

We only share your data with:

- Shopify (our secure store platform)
- UK-compliant payment processors
- Shipping carriers delivering within the UK
- Service providers acting strictly on
our behalf

All third parties are contractually required
to handle your data securely and in line
with UK GDPR requirements.

━━━━━━━━━━━━━━━━━━━━━━

5. YOUR RIGHTS UNDER UK LAW

Under the UK GDPR, you have the right to:

- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Withdraw consent at any time
- Object to or restrict data processing
- Data portability

To exercise any of these rights contact us:
📧 support@onlyprime.shop

We will respond within 30 days as required
by UK law.

━━━━━━━━━━━━━━━━━━━━━━

6. COOKIES

We use cookies to:

- Remember your preferences
- Improve your browsing experience
- Analyse store traffic

You can manage cookie preferences
through your browser settings at any time.

━━━━━━━━━━━━━━━━━━━━━━

7. DATA SECURITY

All transactions are SSL encrypted and
processed through Shopify's secure,
UK-compliant platform.

We implement industry-standard security
measures to protect your information
at all times.

━━━━━━━━━━━━━━━━━━━━━━

8. DATA RETENTION

We retain your data only as long as
necessary to:

- Fulfil and manage your orders
- Maintain your account
- Comply with UK legal obligations
- Resolve any disputes

━━━━━━━━━━━━━━━━━━━━━━

9. CHILDREN'S PRIVACY

Our store is not intended for anyone
under the age of 13 in the UK.

We do not knowingly collect personal
data from children. If you believe
a child has provided us with their
information, contact us immediately
and we will delete it.

━━━━━━━━━━━━━━━━━━━━━━

10. MARKETING COMMUNICATIONS

We may send you promotional emails
about our latest products and offers.

You can unsubscribe at any time by:
- Clicking "Unsubscribe" in any email
- Emailing: support@onlyprime.shop

We comply fully with UK PECR
(Privacy and Electronic Communications
Regulations). We will never spam you.

━━━━━━━━━━━━━━━━━━━━━━

11. INTERNATIONAL DATA TRANSFERS

Our store is operated via Shopify, which
may process data outside the UK.

Where this occurs, we ensure appropriate
safeguards are in place in accordance
with UK GDPR transfer requirements,
including standard contractual clauses.

━━━━━━━━━━━━━━━━━━━━━━

12. CHANGES TO THIS POLICY

We may update this Privacy Policy
periodically. Any changes will be
posted on this page with an updated date.

We encourage you to review this
policy periodically.

━━━━━━━━━━━━━━━━━━━━━━

13. COMPLAINTS

If you are unhappy with how we handle
your data, you have the right to complain
to the UK's data protection authority,
the Information Commissioner's Office (ICO)
at www.ico.org.uk

Alternatively, contact us directly first
and we will do our best to resolve any
issue quickly:

📧 support@onlyprime.shop
⏰ Response time: within 24 hours

━━━━━━━━━━━━━━━━━━━━━━

14. CONTACT US

📧 Email: support@onlyprime.shop
🌐 Website: onlyprime.shop
🇬🇧 Serving customers across the UK
⏰ Response time: within 24 hours

━━━━━━━━━━━━━━━━━━━━━━